Keith Gait, Author at MediaCat

Keith Gait

CEO of the Customer Experience Foundation

Having started as a call centre agent, Keith is passionate about organisations that recognise and value their people as well as their customers. He became CEO of the Customer Experience Foundation (CXFO) in April 2021, curating and providing a range of content, resources, and thought leadership, including coaching to up-and-coming managers and advisory work.

It’s the hyperreal thing

Q&A: YouGov on the ad preferences of the generations

Knowledge of awe gives brands a route map to success

The end of the Gen Z sex recession is here

Next-Gen Media launches programmatic DOOH

Audience Store and Fenestra join forces

Trainline launches new media offer

Sonder predicts growth for owned media in 2025

Talking regenerative brand design with Bob Sheard

Simon Akers and Jaz Poke on neurodiversity in media

Sam Missingham introduces Meet The Booktokers

Future of Media: Key takeaways

Knowledge of awe gives brands a route map to success

The end of the Gen Z sex recession is here

Designing spaces for football’s fashion love-in

The new generation: a golden age of vitality

Keith Gait

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